The following browsers are officially supported:
• Google Chrome for Android 34+
• Google Chrome for Desktop 34+
• Mozilla Firefox for Android 41+
• Mozilla Firefox for Desktop 42+
• Microsoft Edge for Windows 10+
• Safari for Mac 8+ (beta)
Other modern browsers will likely work, but are not guaranteed. Please avoid using Internet Explorer.
MY VIDEO KEEPS FREEZING, BUFFERING, LOADING, ETC. WHAT DO I DO?
While The WYO Theater is not responsible for individual internet connections, we do have a few tips to make your viewing experience better:
♦ Make sure your Internet connection is strong! The minimum needed is 3 Mbps. If you have a weak signal, you may need to try a different device, move closer to your Wi-Fi router, or turn off the Wi-Fi connection on your other devices.
♦ If your video freezes, try reloading the browser page or try using a device with a stronger Internet connection. You may also need to go back to the link in your email and click it.
♦ Each link provides access to only one device at a time. If you switch devices or try to watch with a second device, you will be kicked off of the first device. If you wish to watch in multiple households or on multiple devices, you will need to purchase another ticket.
Further Q & A here: Virtual Q & A
If you have any issues with our virtual events/streaming, please contact one of the following:
Verl Averett, Technical Director
vaverett@wyotheater.com
619-288-3797
Erin Butler, Executive Director
ebutler@wyotheater.com
307-399-4411
Pam Overton, Box Office Manager
poverton@wyotheater.com
802-238-8086
